Privacy Policy
This privacy policy (“Privacy Policy”) describes and will help you understand how https://www.houseofgulmohar.com (the “Site” or “we” or "our" or "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Information We Collect
We collect several different types of information for various purposes to improve your experience on our Site and fulfill your orders.
Information You Directly Provide: When you visit our Site or place an order, you may provide us with certain personal information, such as:
Contact information: Your name, email address, billing address, shipping address, and phone number.
Account information: Your username and password (if you create an account).
Payment information: Your credit card details or other payment information (though we may not directly store this ourselves and rely on secure payment gateways).
Order details: Details of your purchase, such as the products you buy, quantities, and any special requests.
Survey responses: If you choose to participate in our surveys.
Information We Collect Automatically: When you use our Site, we automatically collect certain information about your device, including:
Device information: Your web browser type, IP address, time zone, and some of the cookies that are installed on your device.
Usage information: How you browse and interact with the Site, search terms, and pages you view.
Use of Your Information
We use the information we collect for various purposes, including:
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To fulfill your orders and provide you with the products you purchase, including processing payments, shipping, and order tracking.
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To manage your account, including creating and managing your online account and verifying your identity.
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To improve our Site and your experience, such as analyzing user behavior and personalizing content.
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To send you marketing and promotional communications, such as product updates, special offers, and newsletters (with your consent).
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To comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with third-party service providers who help us operate our business and the Site, such as payment processors, shipping companies, marketing agencies, and data analytics providers. These third-party service providers are obligated to use your information only to perform services on our behalf and in accordance with this Privacy Policy.
We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Choices
You have several choices regarding your information:
Cookies: You can choose to set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, some parts of our Site may not function properly if you refuse cookies.
Marketing Communications: You can unsubscribe from our marketing emails by clicking on the "unsubscribe" link at the bottom of any email we send you OR by contacting us here.
Children's Privacy
We do not knowingly collect, maintain, or use Personal Information from children under 18 years of age, and no part of the Website is directed to children under the age of 18. If you learn that your child has provided us with Personal Information without your consent, please click here to alert us. If we learn that we have collected any Personal Information from children under 18, we will promptly take steps to delete such information and terminate the child’s account.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Right to withdraw consent
Users may at any time withdraw their consent to the processing of their Personal Information carried out by us on the basis of their previous consent. We shall retain any information that we collect for as long as is necessary for the purposes it was sought for as per this policy and to comply with our legal obligations. If you no longer want to use our Services and want your Personal Information or Sensitive Personal Information to be deleted, please click here to contact us to request that your Personal Information be deleted. Your Personal Information will be deleted promptly within a reasonable time.
Changes to this Privacy Policy
We reserve the unilateral right, at our sole discretion, to update, modify or change any part of this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at contact@houseofgulmohar.com